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Do
you drop ship?
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How many catalogs does World
Distributors, Inc. publish?
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Where can I get more Order Forms?
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How can I create an account with World
Distributors?
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Do you Back Order or Substitute?
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What is your COD policy?
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How
long do you hold checks?
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Can I use your picture images and
re-sell your products online?
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What is your return policy?
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Do you have a minimum order amount?
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What is your shipping charge?
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Can I order items from you in
half-units?
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Where is World Distributors, Inc.
located physically & What are
your Showroom Hours?
For detailed information, visit
our Drop Ship page.
If
you have further questions, kindly call us at
847-697-2345 from 9 a.m. - 6 p.m. CST (Monday to
Friday).
Download the Credit
Card Drop Shipping Authorization Form. Size 136K
You will need to have Adobe Acrobat
Reader© to view or print the Form.
Just Click Below:
World Distributors, Inc. has only one catalog that we
introduce annually around the end of July. We also have supplemental flyers
that we publish seasonally and aimed at target audiences.
Our main Wholesale catalog (Item
Code: "WNC"). The wholesale
catalog is for our wholesale customers and it
contains the wholesale as well as suggested retail
prices.
We do not publish Confidential Price Lists. Our
wholesale catalog acts as the Price List.
You can request one when you place your initial order or
download one. We always ship an Order Form with every mail order.
There are no membership fees. All you have to do is
order with us and we will assign you a customer number. When you place your
next order, just refer to the customer number and we will retrieve your account
on our computers.
We back order at our discretion if we are certain that
the merchandise will be arriving within the near future.
Substitutions of merchandise will only happen if we are
out of a particular item and we have a similar item for replacement. If not, we
try to contact the customer and ask permission to substitute an item that is
discontinued or out of stock. We always try to contact the customer, but
sometimes we unable to contact a customer and substitute items at our
discretion.
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First-time customers are required to place 25% of their
grand total as a deposit in order to have the balance sent COD. Otherwise, they
must pre-pay for their first order.
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All COD orders must be paid for by Money Order or
Cashier's Check only.
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All customers who have had at least one completed
transaction and whose accounts are in good standing qualify to place COD
orders.
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COD Returns: If a COD package is returned
to World Distributors, Inc. for any reason whatsoever, the customer's account
will be placed on probationary status during which time they may not place COD
orders until the past shipping costs plus COD charges are repaid.
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Re-instatement of COD privileges for a customer on
probationary status will be done solely at the discretion of World
Distributors, Inc.
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We do not ship COD orders via Express Shipping options
without a deposit which must cover the shipping charges plus the COD fee.
Personal and Company
checks are held 3-4 weeks for clearance by our bank
prior to the orders being processed.
Yes, you may do so as long as you do not claim the
pictures to be your own property. For drop-shipment information, please see
our policy above.
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We do not accept any returns whatsoever on 10 karat and
14 karat gold jewelry.
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Customers may return items if they are dissatisfied
with them (except in the case of Videotapes or DVDs) or if the items are
defective.
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Videotapes, DVDs, Cassettes and CDs may be exchanged
for the same item only or returned for a refund, but only if they are
defective.
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It is the customer's responsibility to inform UPS
(1-800-PICK-UPS) if the received boxes show any damage on the outside. Please
inspect the boxes carefully upon receipt and notify or file a claim with the
driver if any damage is visible to the box.
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Customers must inform us of their desire to return any
merchandise within 7 business days of receiving said merchandise.
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A Return Authorization Number ("RA Number")
must be obtained by the customer by calling Customer Service at
847-697-2345.
This RA Number must be written on the outside of the box when the items are
sent back. Absence of the RA Number will result in the package being refused
and sent back to the customer.
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A copy of the invoice must accompany the returned
merchandise.
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All returned merchandise must be received by World
Distributors, Inc. within 30 days of the Invoice Date.
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Credit Memos will be issued for returned merchandise.
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If a refund check is requested, one will be issued for
orders that were paid for via Personal/Cashier's Check or Money Order. On
orders that were paid for by credit/debit cards, a credit will be applied to
the card.
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All costs involved in the mailing of returned
merchandise must be paid by the customer. Shipping Cost reimbursements will be
given only in the case of an error committed by World Distributors. We do
not issue Call Tags to have merchandise picked up.
Minimum order is
US$100.00.
We charge a minimum
of $11 or Actual Freight (approximately 10%-12%),
whichever is greater.
We cannot break the units in which we sell the
merchandise. For example, if we sell items by the dozen, you have to purchase
them by the dozen. We cannot sell a half-dozen.
World Distributors, Inc. is located at the following
mailing/shipping address:
740 Church Rd.
Elgin, IL 60123 USA
Showroom Hours:
Monday to Friday: 9:00 am to 6:00 pm CST
Saturday: 10:00 am to 5:00 pm CST
Sunday: CLOSED
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